Consumerist published my Sears Outlet story -- got the attention of Sears Outlet within a few mins

I'm famous!

Remember my last post, Avoid Sears Outlet?

I initially submitted my story to Consumerist.com, and then copied and pasted the text into my blog.
This morning, Consumerist published my story on their website!

View it here:
http://consumerist.com/2011/08/sears-cant-repair-my-fridge-wont-declare-it-unrepairable.html
(btw, they changed my name from "Jennifer" to "Jill" to keep it anonymous).

I am impressed at how quickly Consumerist reviewed my submission, edited it, and published it on their website the following morning.  I know Consumerist gets a ton of submissions a day, so thumbs up to them for giving priority to my story.

Within a few minutes after my story was published on the Consumerist website, the Director of eCommerce at Sears Outlet, reached out to Consumerist, wanting to get in contact with me.  Consumerist has forwarded his contact info to me.

I sent an email to the Sears Outlet Director, asking to set up an appointment time.  (I don't have reception at work, so I need to set up a time where I can leave the office to talk on the phone).
Still waiting for his response.
I will call him shortly before the EOD if I don't hear from him.

My story on Consumerist also garnered over 40 comments from Consumerist readers within the first 2 hours that my story was published.  Many people offered suggestions such as:  charge back, small claims court, and always demanding for an exchange/refund (instead of a repair) if you are within the 90 day window.

I hope to get this resolved soon!
Wish me luck!